Manage Card Session
Last updated
Last updated
The Manage Card Session API is used to manage card sessions.
Name | Required | Definition | Comments |
---|---|---|---|
OperationType=StartCardSessionWithoutCard
<?xml version="1.0" ?>
<PraxellXMLRequest>
<AuthenticationDetails>
<UserName>testcsr</UserName>
<UserPassword>test_csr</UserPassword>
</AuthenticationDetails>
<ServiceDetails>
<ServiceName>ManageCardSession</ServiceName>
<UniqueRequestId>1212121212121213</UniqueRequestId>
</ServiceDetails>
<Origin>
<OriginType>Portal:CSR</OriginType>
</Origin>
<ServiceParams>
<CardSessionType>CSR</CardSessionType>
<OperationType>StartCardSessionWithoutCard</OperationType>
<BrandPhoneNumber>123456789</BrandPhoneNumber>
<CHPhoneNumber>987654321</CHPhoneNumber>
<Brand>usf</Brand>
</ServiceParams>
</PraxellXMLRequest>
OperationType=StartCardSessionWithoutCardAndClosePreviousSession
<?xml version="1.0" ?>
<PraxellXMLRequest>
<AuthenticationDetails>
<UserName>testcsr</UserName>
<UserPassword>test_csr</UserPassword>
</AuthenticationDetails>
<ServiceDetails>
<ServiceName>ManageCardSession</ServiceName>
<UniqueRequestId>1212121212121213</UniqueRequestId>
</ServiceDetails>
<Origin>
<OriginType>Portal:CSR</OriginType>
</Origin>
<ServiceParams>
<CardSessionType>CSR</CardSessionType>
<OperationType>StartCardSessionWithoutCardAndClosePreviousSession</OperationType>
<BrandPhoneNumber>123456789</BrandPhoneNumber>
<CHPhoneNumber>987654321</CHPhoneNumber>
<Brand>usf</Brand>
<Category>Unknown</Category>
<Description>Dispute test</Description>
<CardSessionID>b8987f87-7aac-4618-a813-8d8fc927d8b8</CardSessionID>
</ServiceParams>
</PraxellXMLRequest>
OperationType=StartEscalationCardSession
<?xml version="1.0" ?>
<PraxellXMLRequest>
<AuthenticationDetails>
<UserName>test_csrpm</UserName>
<UserPassword>test_csrpm</UserPassword>
</AuthenticationDetails>
<ServiceDetails>
<ServiceName>ManageCardSession</ServiceName>
<UniqueRequestId>1212121212121213</UniqueRequestId>
</ServiceDetails>
<Origin>
<OriginType>Portal:CSR</OriginType>
</Origin>
<ServiceParams>
<CardSessionType>CSR</CardSessionType>
<OperationType>StartEscalationCardSession</OperationType>
<CardSessionId>0999999999998354</CardSessionId>
</ServiceParams>
</PraxellXMLRequest>
"OperationType=UpdateCardInCardSession"
<?xml version="1.0" ?>
<PraxellXMLRequest>
<AuthenticationDetails>
<SessionId>12345678901234560</SessionId>
</AuthenticationDetails>
<ServiceDetails>
<ServiceName>ManageCardSession</ServiceName>
<UniqueRequestId>1212121212121213</UniqueRequestId>
</ServiceDetails>
<Origin>
<OriginType>Portal:CSR</OriginType>
</Origin>
<ServiceParams>
<CardSessionType>CSR</CardSessionType>
<OperationType>UpdateCardInCardSession</OperationType>
<ID>9999999999998353</ID>
<IDType>RPID</IDType>
</ServiceParams>
</PraxellXMLRequest>
"OperationType=UpdateCardSessionTransferred"
<?xml version="1.0" ?>
<PraxellXMLRequest>
<AuthenticationDetails>
<UserName>ivr_pm</UserName>
<UserPassword>ivr_pm</UserPassword>
</AuthenticationDetails>
<ServiceDetails>
<ServiceName>ManageCardSession</ServiceName>
<UniqueRequestId>1212121212121213</UniqueRequestId>
</ServiceDetails>
<Origin>
<OriginType>Portal:CSR</OriginType>
</Origin>
<ServiceParams>
<CallTransferred>Y</CallTransferred>
<CardSessionType>IVR</CardSessionType>
<OperationType>UpdateCardSessionTransferred</OperationType>
<CardSessionId>123456789</CardSessionId>
</ServiceParams>
</PraxellXMLRequest>
"OperationType=StartCardSessionWithCard"
<?xml version="1.0" ?>
<PraxellXMLRequest>
<AuthenticationDetails>
<UserName>testcsr</UserName>
<UserPassword>test_csr</UserPassword>
</AuthenticationDetails>
<ServiceDetails>
<ServiceName>ManageCardSession</ServiceName>
<UniqueRequestId>1212121212121213</UniqueRequestId>
</ServiceDetails>
<Origin>
<OriginType>Portal:CSR</OriginType>
</Origin>
<ServiceParams>
<CardSessionType>CSR</CardSessionType>
<OperationType>StartCardSessionWithCard</OperationType>
<ID>9999999999998352</ID>
<IDType>RPID</IDType>
</ServiceParams>
</PraxellXMLRequest>
"OperationType=GetCardSessionDetails"
<?xml version="1.0" ?>
<PraxellXMLRequest>
<AuthenticationDetails>
<UserName>test_csr</UserName>
<UserPassword>test_csr</UserPassword>
</AuthenticationDetails>
<ServiceDetails>
<ServiceName>ManageCardSession</ServiceName>
<UniqueRequestId>1212121212121213</UniqueRequestId>
</ServiceDetails>
<Origin>
<OriginType>Portal:CSR</OriginType>
</Origin>
<ServiceParams>
<CardSessionType>CSR</CardSessionType>
<OperationType>GetCardSessionDetails</OperationType>
<CardSessionId>123456789</CardSessionId>
</ServiceParams>
</PraxellXMLRequest>
"OperationType=EndCardSession"
<?xml version="1.0" ?>
<PraxellXMLRequest>
<AuthenticationDetails>
<SessionId>12345678901234569</SessionId>
</AuthenticationDetails>
<ServiceDetails>
<ServiceName>ManageCardSession</ServiceName>
<UniqueRequestId>1212121212121213</UniqueRequestId>
</ServiceDetails>
<Origin>
<OriginType>Portal:csr</OriginType>
</Origin>
<ServiceParams>
<OperationType>EndCardSession</OperationType>
<CardSessionType>CSR</CardSessionType>
<CardSessionId>987654329</CardSessionId>
<Description>Description of Card Session.</Description>
<WaiveFee>Y</WaiveFee>
<Result>Escalated</Result>
<Category>Dispute</Category>
<VerificationType>Phone-Name-Address</VerificationType>
</ServiceParams>
</PraxellXMLRequest>
OperationType=EndCardSession
<?xml version="1.0"?>
<PraxellXMLResponse>
<ResponseDetails>
<ServiceName>ManageCardSession</ServiceName>
<SessionId>62345678901234569</SessionId>
<StatusCode>0</StatusCode>
<StatusName>StatusOK</StatusName>
<StatusDescription>OK</StatusDescription>
<ServiceDate>2010-06-22 15:15:40</ServiceDate>
<ServiceId>38149115201015064</ServiceId>
</ResponseDetails>
<ResponseParams>
<SessionDuration>4</SessionDuration>
</ResponseParams>
</PraxellXMLResponse>
OperationType=StartCardSessionWithCard / StartEscalationCardSession / StartCardSessionWithoutCardAndClosePreviousSession / StartCardSessionWithoutCard
<?xml version="1.0"?>
<PraxellXMLResponse>
<ResponseDetails>
<ServiceName>ManageCardSession</ServiceName>
<SessionId>0428439b-c290-4444-95d4-46d445626943</SessionId>
<StatusCode>0</StatusCode>
<StatusName>StatusOK</StatusName>
<StatusDescription>NA</StatusDescription>
<ServiceDate>2014-02-06 11:13:19</ServiceDate>
<ServiceId>5464ee73-8783-4c94-98b8-7ecf18f2d810</ServiceId>
</ResponseDetails>
<ResponseParams>
<CardNumber>9999999999998353</CardNumber>
<CardSessionID>5464ee73-8783-4c94-98b8-7ecf18f2d810</CardSessionID>
<ActiveHoldsTotalAmount>000</ActiveHoldsTotalAmount>
<ActiveHoldsNumber>03</ActiveHoldsNumber>
<AddressLine1>1270 Broadway</AddressLine1>
<AddressLine2>Suite 1207</AddressLine2>
<Brand>progress</Brand>
<CardAssociation>MasterCard</CardAssociation>
<CardAvailableBalance>1999</CardAvailableBalance>
<CardDDA>1234111781298</CardDDA>
<CardFBEDDA></CardFBEDDA>
<CardHolderState>V</CardHolderState>
<CardIssuingBank>IssuingBanktest900</CardIssuingBank>
<CardIssuingBankCode>MB</CardIssuingBankCode>
<CardIssuingBankRoutingNumber>789123456</CardIssuingBankRoutingNumber>
<City>New York</City>
<Country>US</Country>
<CardStatus>ACT</CardStatus>
<DateOfBirth>1980-01-01</DateOfBirth>
<DocExpirationDate>2011-01-01</DocExpirationDate>
<DocId>123456789</DocId>
<DocIssueDate>2001-01-01</DocIssueDate>
<DocIssuer>US</DocIssuer>
<DocState></DocState>
<DocType>SSN</DocType>
<EarlyAccess>N</EarlyAccess>
<Email>qa@praxell.com</Email>
<ExpirationDate>0420</ExpirationDate>
<Fax>2126296232</Fax>
<FeeAmount>2</FeeAmount>
<FirstName>Static</FirstName>
<InvalidPINAttempts>0</InvalidPINAttempts>
<IsPinSet>Y</IsPinSet>
<IsRegistered>Y</IsRegistered>
<IsRetailCard>Y</IsRetailCard>
<IssueDate>2010-06-21 12:55:28.0</IssueDate>
<IssuerName>Store</IssuerName>
<IssuerPhone>2333222333</IssuerPhone>
<IssuerEmail>dev@praxell.com</IssuerEmail>
<IsVerified>Y</IsVerified>
<LastName>Data</LastName>
<MaxDeclinedTxnsReached>N</MaxDeclinedTxnsReached>
<MaxPinRetriesReached>N</MaxPinRetriesReached>
<MiddleInitial></MiddleInitial>
<MobilePhone></MobilePhone>
<Phone>2126296040</Phone>
<ProductType>DevOnly</ProductType>
<SendSMS></SendSMS>
<StatusReasonCode></StatusReasonCode>
<StatusReasonDesc></StatusReasonDesc>
<SubBin>999</SubBin>
<TCFileName>htmls/progress_t_and_c.html</TCFileName>
<Zip>10001</Zip>
<State>NY</State>
<VerificationAttempts></VerificationAttempts>
<VerificationStatus>VerifiedByIssuer</VerificationStatus>
<VerificationId></VerificationId>
<UpgradeBalance1></UpgradeBalance1>
<UpgradeBalance2></UpgradeBalance2>
<ActivationDate></ActivationDate>
<PTExpirationDate></PTExpirationDate>
<ReplacementMessageType></ReplacementMessageType>
<ReplacementStatus></ReplacementStatus>
<ActualExpirationDate>April 2020</ActualExpirationDate>
<CardholderUserName></CardholderUserName>
<PTAllowDifferentShippingAddress>N</PTAllowDifferentShippingAddress>
<ShippingAddressLine1></ShippingAddressLine1>
<ShippingAddressLine2></ShippingAddressLine2>
<ShippingCity></ShippingCity>
<ShippingState></ShippingState>
<ShippingZip></ShippingZip>
<SessionHistory>
</SessionHistory>
<ActiveFBECard>N</ActiveFBECard>
<LastActivityDate></LastActivityDate>
<RPID>9999999999998353</RPID>
<FBEEnrollments>0</FBEEnrollments>
<C-B-B>0-0-0</C-B-B>
<Files>
</Files>
</ResponseParams>
</PraxellXMLResponse>
OperationType=GetCardSessionDetails
<?xml version="1.0"?>
<PraxellXMLResponse>
<ResponseDetails>
<ServiceName>ManageCardSession</ServiceName>
<SessionId>38660010201019073</SessionId>
<StatusCode>0</StatusCode>
<StatusName>StatusOK</StatusName>
<StatusDescription>OK</StatusDescription>
<ServiceDate>2010-07-04 10:19:34</ServiceDate>
<ServiceId>38660010201019073</ServiceId>
</ResponseDetails>
<ResponseParams>
<CardSessionType>CSR</CardSessionType>
<Description>jjj</Description>
<FeeWaived>Y</FeeWaived>
<SessionStartDate>2010-07-01</SessionStartDate>
<SessionStartTime>11:51</SessionStartTime>
<SessionEndDate>2010-07-01</SessionEndDate>
<SessionEndTime>11:59</SessionEndTime>
<SessionDuration>8.1</SessionDuration>
<Result>Call Not Ended</Result>
<Category>Call Not Ended</Category>
<OrgName>CallCenter</OrgName>
<UserName>test_csr</UserName>
<Services>
<ActivityName>CSRViewCHDetailsByCard</ActivityName>
<ActivityName>CSRCardDetailsValidate</ActivityName>
<ActivityName>RPCSRGetUpgradeBalance</ActivityName>
<ActivityName>GetCardReport</ActivityName>
<ActivityName>ViewList</ActivityName>
<ActivityName>ResearchCard</ActivityName>
<ActivityName>ViewList</ActivityName>
<ActivityName>CSRCallReport</ActivityName>
<ActivityName>CSRCallDetails</ActivityName>
<ActivityName>ViewList</ActivityName>
<ActivityName>SuspendCard</ActivityName>
<ActivityName>SuspendCard</ActivityName>
<ActivityName>CSRCallReport</ActivityName>
<ActivityName>CSRCallDetails</ActivityName>
</Services>
<CardNumber>9999999999998074</CardNumber>
<PT>DevOnly</PT>
<Store>Store</Store>
<Dist>ProgMngr</Dist>
<FeeAttempted>200</FeeAttempted>
<FeeCollected>126</FeeCollected>
<FeeReversed>Y</FeeReversed>
<FeeReversedReasonCategory>User Error</FeeReversedReasonCategory>
<FeeReversedComment>fee desc</FeeReversedComment>
</ResponseParams>
</PraxellXMLResponse>
OperationType=UpdateCardSessionTransferred / UpdateCardInCardSession
<?xml version="1.0"?>
<PraxellXMLResponse>
<ResponseDetails>
<ServiceName>ManageCardSession</ServiceName>
<SessionId>0ffaf7a1-67a8-402f-8877-8ff29f1cc1d3</SessionId>
<StatusCode>0</StatusCode>
<StatusName>StatusOK</StatusName>
<StatusDescription>NA</StatusDescription>
<ServiceDate>2014-02-05 16:41:38</ServiceDate>
<ServiceId>0ffaf7a1-67a8-402f-8877-8ff29f1cc1d3</ServiceId>
</ResponseDetails>
<ResponseParams>
</ResponseParams>
</PraxellXMLResponse>
<?xml version="1.0"?>
<PraxellXMLResponse>
<ResponseDetails>
<ServiceName>ManageCardSession</ServiceName>
<SessionId>07071612200737105</SessionId>
<StatusCode>70166</StatusCode>
<StatusName>Invalid ID</StatusName>
<StatusDescription>Invalid ID</StatusDescription>
<ServiceDate>2021-10-01 12:37:50</ServiceDate>
<ServiceId>07071612200737105</ServiceId>
</ResponseDetails>
<ResponseParams>
</ResponseParams>
</PraxellXMLResponse>
Name | Definition | Failure Case | Success Case | Comments |
---|---|---|---|---|