Juice Financial
  • Introduction
  • ErrorCodes
  • Authentication
  • APIS
    • Administration
      • Add ACH Transaction
      • Add Processor Real Time Txn
      • Allocate Inventory
      • CardNo to RPCBB Conversion
      • Change Password
      • Check DB Up Request(Monitoring)
      • End Card Session
      • Force Change Password
      • Get Billers List
      • Get Card Effective Fee
      • Get Card Session Details
      • Get Mobile Upgrade
      • Get Product Types
      • Login
      • Manage AML Exception
      • Manage Card Session
      • Manage Code Group
      • Manage Daily Limit
      • Manage FBE
      • Manage Fee
      • Manage File
      • Manage Load Account
      • Manage Order
      • Manage Org To Orgs Relation
      • Manage Praxell Code
      • Manage Sub Organization
      • Manage Terminal
      • Manage User
      • Manage White List
      • Ping
      • Reprocess ACH Transaction
      • Reset Password
      • Resolve Card Session
      • Set Single Day Override
      • Start Card Session
      • Update ACH Transaction Status
      • Validate Inventory Location
      • Validate Product Type
      • View Debit Organizations Hierarchy
    • Card Issuance
      • Activate-Card
      • Instant-Issue-Card
      • New-Card
    • Card Status & Management
      • Change-Card-Pin
      • Close-Card
      • Free Card
      • Get Card Balance
      • Get Card Details
      • Get Card Holder Spend Limits
      • Get Card Holds
      • Get Card Report
      • Get Cards Report
      • Get Card Text Info
      • Inform Lost Stolen Card
      • Load Network Verify Card
      • Lock Card
      • Reopen Card
      • Request OTP
      • Research Card
      • Reset Card PIN
      • Return To Inventory
      • Search Cardholder
      • Suspend Card
      • Swap Cards DDAs
      • Unlock Card
      • Unsuspend Card
      • Update Card Holder Spend Limits
      • Update Card Replacement Status
      • Update Cardholder DOB
      • Update Cardholder
      • Update Fee Less Card
      • Verify Card PIN
      • Verify Cardholder
      • Verify OTP
    • Cardholder Management
      • Change Cardholder Password
      • Enroll Cardholder
      • Get Cardholder Details
      • Reset Cardholder Password
    • Transactions
      • Card to Card Transfer
      • Charge Fee
      • Load Network Reload Card
      • Load Network Unload Card
      • Load Network Verify Card
      • Load Network Void Card
      • Pay CH Bill
      • Reverse Fee
      • Webhook Examples
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  • End Card Session
  • Input Parameters:
  • Output Parameters:
  • XML Samples
  • Input XML
  1. APIS
  2. Administration

End Card Session

End Card Session

The End Card Session API is used to end CSR/IVR/CHP sessions

Input Parameters:

Name
Required
Definition
Comments

CardSessionID

N

Format: Alphanumeric, 30

Category

C

Format options: AddressChange CardExpiredWithFunds CardExpiredWithPendingACH CallNotEnded (*will not be show in UI) CardNotReceived CardStatusProblem Card-to-CardTransfer CloseAccountRequest DirectDepositEnrollmentProblem DirectDepositLoadProblem Dispute EarlyAccess FeeComplaint FeeQuestion HoldRelease(only) IncorrectNameorGovtIDorDOB, Lost/StolenCard Other ProblemwithCardReceivedNameNotRight ProblemwithCardReceived-Other Replacement Card Order ReportofPossibleFraud ResearchbySupervisororPM StoreComplaint TransactionorBalanceQuestion TroubleActivatingaCard/SettingaPIN Unknown Verification VerificationMaxAttemptsReached WesternUnion

ContactAddress

N

Format: Alphanumeric,1-30 Description: Required only if Result= Escalated

ContactMail

N

Format: Alphanumeric, 5-40 Description:Possible Pattern: x@x.x

ContactName

N

Format: Alphanumeric, 1-40 Description: Required only if Result = Escalated

ContactPhone

N

Format: Numeric, 1-15 Description: Required only if Result= Escalated

Description

N

Format: Alphanumeric, 1-30

Result

C

Format options: Resolved Cancelled Escalated NoVerify CallNotEnded CallEnded ResolvedDelay (internal only and should not be supported by API)

Required only if SessionType =CSR

VerificationType

C

Options: ID-Name-Address ID-Name-DOB ID-Address-DOB Name-Address-DOB Phone-ID-Name Phone-ID-Address Phone-ID-DOB Phone-Name-Address Phone-Name-DOB Phone-Address-DOB Unknown None

Required only if SessionType =CSR

WaiveFee

N

Format: N (default) /Y Description: Allows to waive the fee taken for call

Output Parameters:

Name
Definition
Failure Case
Success Case
Comments

SessionDuration

Format: Numeric, 5 (xxx.x - minutes.seconds, as 12.4)

Not returned

Returned

XML Samples

Input XML

<?xml version="1.0" ?>
<PraxellXMLRequest>
    <AuthenticationDetails>
        <SessionId>06538513201054070</SessionId>
      <ClientSourceIP></ClientSourceIP> 
 </AuthenticationDetails>;
	<ServiceDetails>
        <ServiceName>EndCardSession</ServiceName>
        <UniqueRequestId>06538513201054070~3</UniqueRequestId>
    </ServiceDetails>
    <Origin>
        <OriginType>Portal:csr</OriginType>
     </Origin>
     <ServiceParams>
        <CardSessionID>1234</CardSessionID>
        <Description>fdsfsffsdfsdfsdf</Description>
        <WaiveFee>N</WaiveFee>
        <Result>Resolved</Result>
        <Category>CardNotReceived</Category>
        <VerificationType>None</VerificationType>
        <ContactName></ContactName>
        <ContactAddress></ContactAddress>
        <ContactPhone></ContactPhone>
        <ContactMail></ContactMail>
    </ServiceParams>
</PraxellXMLRequest>
<?xml version="1.0"?>
<PraxellXMLResponse>
     <ResponseDetails>
        <ServiceName>EndCardSession</ServiceName>
        <SessionId>06538513201054070</SessionId>
        <StatusCode>0</StatusCode>
        <StatusName>StatusOK</StatusName>
        <StatusDescription>NA</StatusDescription>
        <ServiceDate>2010-07-04 13:59:42</ServiceDate>
        <ServiceId>06539813201059074</ServiceId>
    </ResponseDetails>
  <ResponseParams>
    <SessionDuration>7</SessionDuration>
  </ResponseParams>
</PraxellXMLResponse>
<?xml version="1.0"?>
<PraxellXMLResponse>
  <ResponseDetails>
    <ServiceName>EndCardSession</ServiceName>
    <SessionId>07071612200737105</SessionId>
    <StatusCode>70029</StatusCode>
    <StatusName>Data not found (cardholder not found)</StatusName>
    <StatusDescription>Data not found (cardholder not found)</StatusDescription>
    <ServiceDate>2021-10-01 12:37:50</ServiceDate>
    <ServiceId>07071612200737105</ServiceId>
  </ResponseDetails>
  <ResponseParams>
  </ResponseParams>
</PraxellXMLResponse>
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Last updated 7 months ago